How SIP Trunking Can Improve Video Conferencing During the Pandemic

Working remotely has never been more important than during the Coronavirus pandemic. Thanks to a health crisis that nobody saw coming, a lot of employers and employees are forced to stay at home and not go into the office. To survive, companies must leverage video-conferencing technologies to connect with customers and clients and collect whatever turnover is available.

To video call over SIP is one such option that entrepreneurs can choose when deciding which software is the most suitable. Of course, there are several competitors, from Zoom to Microsoft Teams, both of which have been incredibly successful during the pandemic. 

So, why would businesses pick SIP trunking for their remote work and video conferencing needs? The answer is simple – it improves your ability to interact virtually. Software programs may be accessible, yet that doesn’t mean the quality is high. For the sake of your brand, you require video conferences and calls to go smoothly without any hiccups. SIP trunks offer that, unlike the other contenders on the list.

The obvious elephant in the room is how they do it. To find out more about why you should make a video call over SIP, please continue reading. The following could help you transform the way you communicate during this pandemic and any more crises that occur.

It’s Format-agnostic

A feature that sets SIP trunking apart from the likes of VoIP is the fact that it’s format-agnostic. What this means is that, while it wasn’t originally developed for telecom purposes at all, it’s now versatile to the point where businesses can utilize it for a host of uses. As well as video conferencing, you can also:

• Call
• Chat
• Text
• Share data

Normally, this wouldn’t be a positive because it’s typically not seen as a good thing when technology focuses on more than one area. It’s a jack of all trades and a master of none. However, SIP trunking is different since they can manage multiple connection types.

As a result, it’s a unified communications solution that is often used for one and two-way communications. The double connections not only allows your SIP to start the initial call, but it lets users join and leave at their discretion. 

The fact that it’s format-agnostic is a plus point for SIP users because it makes it simpler to manage endpoints. Whether they are customers, clients, or peers, SIP trunking promotes seamless integration between internet connections and devices.

SIP Uses A Centralized Network

SIP is IP-based, which means that you have one centralized network with various options within it. For example, if you want a trunk for voice calls, you’d only need a single channel per business, no matter how many incoming and outcoming calls you receive per day. This is because they can host an unlimited amount of channels in one trunk.

When you relate this to video calls, it results in a connection that doesn’t suffer from the same issues as a standard connection. SIPs contain scalable bandwidth, so you can easily increase or decrease your specifications based on your requirements. Typically, a lack of bandwidth is what encourages videos to lag and buffer.

Without this problem, you can communicate effectively and efficiently, compared to VoIP services that are solely internet-based. Plus, without any physical hardware, it’s not a challenge to expand your video conference’s reach as there’s no need to worry about maintenance or infrastructure expenses.

This should give you more versatility during your video calls, and greater flexibility is vital if your employees are going to converse with consumers and work as a team.

Trunking Is A Safety Net

COVID-19 has proven that businesses need to be aware of any potential delays in operation and plan for disasters. While this pandemic is physical, it’s also affected companies’ ability to operate on a remote level. Aside from providing organizations with the tools to work from anywhere in the world, which is an essential safety net, it offers a series of additional recovery options.

For instance, you can route your video calls to a different server or data center. After all, you only need a stable internet connection to connect with people remotely. Therefore, your conferences never have to stop just because of a network failure or hardware issue. Geographic redundancy is an increasingly popular feature of SIP trunking for video for this reason.

Implementing a backup plan is very straightforward. Your only job is to talk to your SIP provider and ask them to detail the recovery options should a network failure strike down your video software.

At SIP.US, we are easy to contact as we believe in making your life less stressful. That’s why our no-obligation trials are free – so that you can test our solutions.

Either pick up the phone and call us or check out the website to set up your trunk and start making calls today.

It Seamlessly Integrates With UC

Unified communications are critical to your company. Without the ability to host a range of devices and communication formats, you wouldn’t be able to communicate seamlessly. The incredible thing about a SIP is that video conferencing can be seamlessly integrated with UC, which has a range of advantages.

Firstly, anyone can start a video conference from a desktop, laptop, or mobile device. As long as the devices are allowed on the system, which you can do with a click of a button, accessibility isn’t an issue.

Neither is it a problem for workers who aren’t on-site. Currently, the Coronavirus has forced staff to complete tasks from home and report virtually, yet this is a walk in the park thanks to the fact that a SIP revolves around the internet.

There’s a benefit for bosses, too. Leaving employees to their devices is an excellent way to boost independence and morale, yet it’s important to track their progress. Otherwise, they may slack off and drop their productivity levels. SIP trunking gives you more control by letting you see who is participating in a session. Then, if anyone tries to claim that they were talkative, you can highlight the presence info.

The best way to view SIP is not as its own entity. Although it has plenty of advantages, it enhances video conferencing when companies use it in conjunction with existing technology to create a modern, 21st-century system.

It Improves The User Experience

The user experience is critical to your company’s brand because consumers will bounce if they feel as if the service is mediocre. It doesn’t even have to be poor with the amount of competition in the market. As long as it doesn’t meet their high standards, they’ll gladly opt for another product or service, and there are many from which to choose.

Thankfully, you can guarantee a certain level of quality with the right SIP trunking solution. This is because there is a quality of service that isn’t included with most VoIP solutions. Apart from boosting your relationship with consumers, who you can speak to face-to-face while socially distancing, it also helps employees.

A SIP account with SIP.us comes equipped with an easy-to-understand interface. Therefore, there’s no reason to fret about training your workers and overcomplicating matters. Their video calls will automatically improve when you tweak the settings, causing them to be happier.

All the majority of workers want are the tools to perform their jobs effectively. If you can offer them that, you should be able to maintain a high level of morale in the workplace.

What Are The Benefits Of Using SIP Trunking?

If you’re still unsure and don’t know whether SIP trunking is necessary, you should check out the benefits below. The following are guaranteed when you opt for SIP:

• Low costs: You can never underestimate the importance of cutting costs. With our solutions, you can make a video call over SIP without spending a fortune as there’s no need to pay for multiple channels. Our SIP trunks are available in increments so that you can pick the number you require at any one time and slash costs.

• Dialler traffic: Most providers aren’t keen on dialler traffic, but we actively welcome it! Why? It’s because we have special arrangements with upstream carriers who will gladly accommodate you. As long as you change your settings to bypass fees for dialer traffic, you’ll never have a problem.

• Integratable: When you see the term “integrative,” you may sigh. Often, providers say that users can implement their technologies without any hassle, yet it never turns out this way. At SIP US, we know that our solutions are accessible across the board because they are used by a range of companies in different sectors. Whether you’re in the hospitality, automobile, or nonprofit sector, you’ll receive all the benefits advertised.

SIP US

We know that all the talk about SIP trunking can be confusing if you’re not familiar with the technology. That’s why we’re happy to take your call if you have any questions or queries. Call us and a member of our dedicated team will explain further.

Or, you can read the FAQ section of our website and get instant answers to your questions.