How Can Local Governments Use a SIP Trunk Service Provider to Help Constituents?

It is projected that there will be 3 billion VOIP users by 2021. Businesses and private individuals are realizing the benefits of the system every day. However, there are a number of benefits for government bodies as well to have a sip trunk service provider.

What Is SIP Trunking?

SIP trunking is a method of delivering telephone and other communication services over the internet rather than a traditional landline.

In order to use this type of service, you must have a SIP-enabled private branch exchange solution. 

Why SIP Trunking Is a Good Idea for a Local Government Office

There are a number of reasons why SIP trunking might have benefits for a local government office in particular.

Cost Savings

Traditional phone services are notorious for imposing different charges for different types of calls.

Want to make a call to another state? That’ll be extra.

With SIP trunking, these kinds of charges will no longer be a concern for you. Bills are affordable and easy to understand. Our pricing structure charges a flat monthly fee, which includes most long-distance calls.

Aside from the cost of the service being lower, there is also no significant outlay for hardware when the system is first set up. This all means that you’ll see a return on your investment almost instantly when you set up a SIP trunking system.

Mobility

SIP trunking allows for the connection of mobile devices to the system with little difficulty. In an age when the majority of communication is done over mobile devices, this is a hugely important feature.

The installation process for mobiles takes place through secure SIP apps. These apps are user-friendly and can be easily downloaded by users.

The trunking system even allows for connectivity between mobile devices in the event of internet failure.

Reliability

SIP trunk systems are more reliable than traditional phone services.

This is especially true for anyone who lives in an area with extreme weather conditions. How many times has a bad storm left you without a line of communication for hours, or even days?

Breakdowns on traditional systems can also occur due to some human error in the telephone room. Traffic accidents which damage poles can also cause loss of service.

After you invest in SIP trunking, this kind of interruption will be a thing of the past for you.

SIP trunking systems have effective disaster recovery options. These ensure that service will remain unaffected when some unexpected issue arises.

This is especially important for local governments when a natural disaster does take place. When the people you represent call your office to look for guidance after a weather event, you can be sure that your lines of communication will be open to receive them.

Security

As a local government representative, you will likely to be privy to a lot of sensitive information. It is crucial that such information is kept secure.

Our SIP trunks are installed with the tightest possible measures to protect against hackers. 

As well as this, SIP trunks are monitored for unusual call activity. That means that if some unauthorized third party does gain access to your system, they will be quickly apprehended.

We also provide international toll fraud protection. We have stringent measures in place to detect calls of this nature as they come in. 

Simplicity

In terms of both maintenance and management, SIP trunks are much more convenient than the traditional alternative.

Rather than busy customer service helplines, your queries can be managed through an administrative portal online. This is a much quicker and more efficient system.

Consolidation

SIP trunking systems can be expanded to include all of your organization’s communication if you so require.

Not only can your office telephone be provided for, but you can also use your SIP trunk to operate all of your office workers’ cell phones. 

As well as this, a SIP trunking system can provide for your needs in relation to video conferencing, instant messaging, and any collaboration platform you use.

This consolidation saves you the hassle of paying a bill to separate providers for all of these services. It will also save you money.
 

Direct Inward Dialing (DID)

This is a feature offered by service providers which allows callers to reach the phone of a specific person within your organization directly, rather than having to be routed there by the operator of a single office number.

We offer toll-free DIDs, and our DID routing system is fault-tolerant.

Call Quality

Our SIP trunks will ensure that your call quality is always excellent.

We use only Tier-1 upstream providers when we route traffic for our clients. This ensures that users get only the highest quality voice calls.

We use multiple gateways across America without a single point of failure.

Free Trial

If you still aren’t convinced of the potential benefits of a SIP trunking system for your office, you can avail of our free trial scheme.

The trial consists of 60 free call minutes to any number in the US. Simply create an account and, once your details are confirmed on our end, you can begin your trial.

The Best SIP Trunk Service Provider for Your Needs

There are advantages to SIP trunking regardless of what industry you’re in. However, for local government, where connection with people is of vital importance.

As a SIP trunk service provider with competence and experience, SIP.US is the perfect choice for your organization. If you’re interested in our services, contact us today.